This Privacy Policy explains how Kinsoft Solution Inc ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website, mobile applications, and games (collectively, the "Services"). Please read this policy carefully to understand our practices regarding your personal data.
1.Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you register an account, contact us, subscribe to updates, or otherwise interact with our Services. This may include:
- Name, email address, and display name
- Profile picture and username
- Messages, feedback, or support requests you send to us
1.2 Information Collected Automatically
When you access or use our Services, we and our service providers may automatically collect certain technical and usage information:
- Device identifiers (device ID, advertising ID, operating system, and version)
- IP address, browser type, and language settings
- Game progress, scores, and achievements
- Approximate location derived from IP address
- Usage logs, crash reports, and performance diagnostics
2.How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, maintain, and improve our Services and game features
- To create and manage your account and authenticate your identity
- To save and synchronize your game progress across devices
- To send service-related communications such as updates, security alerts, and support responses
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities in connection with our Services
- To detect, investigate, and prevent fraud, abuse, and other harmful activity
- To personalize content and deliver relevant advertising
- To comply with our legal obligations and enforce our Terms of Use
3.How We Share Your Information
We do not sell your personal information. We may share information with the following categories of recipients:
- Service Providers: Third parties that perform services on our behalf, such as hosting, analytics, advertising networks, and customer support.
- Advertising Partners: Authorized ad networks that deliver ads within our games, using device identifiers and usage data to serve relevant advertising.
- Business Partners: In connection with promotions, joint offerings, or features you choose to use.
- Legal Authorities: When required by law, court order, or government regulation, or to protect the rights, property, or safety of our users and the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction.
4.Cookies and Tracking Technologies
We and our partners use cookies, web beacons, pixels, and similar technologies to recognize your device, remember your preferences, measure advertising effectiveness, and gather usage data. You can control cookies through your browser settings, but disabling them may limit some functionality of our Services.
5.Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6.Data Retention
We retain your personal information for as long as your account is active or as necessary to provide the Services. We also retain information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights. When no longer needed, we delete or anonymize the data in accordance with our retention policies.
7.Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal exceptions.
- Restriction: Request that we limit the processing of your information.
- Portability: Request a machine-readable copy of your data to transfer to another provider.
- Objection: Object to certain processing of your information, including direct marketing.
- Withdraw Consent: Withdraw your consent to processing at any time where we rely on consent.
To exercise any of these rights, please contact us at support@kinsoftsolution.com. We will respond to your request within the timeframes required by applicable law.
8.Children's Privacy
Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us, and we will promptly delete it.
Parental Notice: Some of our casual games may be enjoyed by younger audiences. For games directed to children, we comply with applicable children's privacy laws, including the U.S. COPPA, and obtain verifiable parental consent where required before collecting personal information from a child.
9.International Data Transfers
Our Services are operated from the United States, and your information may be processed in countries with different data protection laws. When we transfer your information outside your country of residence, we take steps to ensure it receives an equivalent level of protection, including through standard contractual clauses or other lawful transfer mechanisms.
10.Third-Party Links
Our Services may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide a more prominent notice, such as through a notification within our Services or via email. We encourage you to review this policy periodically.
12.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: